Complete IT Management is a service which combines our Support and Maintenance plans along with additional value added services. CTS becomes “your” IT department.

With Complete IT Management you can rest easy knowing that CTS is proactively managing your network.

"Before finding you we had a 'computer guy.' We now feel we have an IT manager" - Generations Dental Care


Complete IT Management includes regularly scheduled monthly visits with a number of onsite support hours included, unlimited phone and remote support, systems maintenance, asset inventory, strategic planning, asset lifecycle management and so much more in one all inclusive cost model. This will help you anticipate and budget your IT costs over time.

Features of Complete IT Management

  • Scheduled Monthly onsite visits
  • Unlimited phone & remote support during business hours
  • Monthly Maintenance plan included for all managed systems
  • Discounted Service Rate for additional onsite hours
  • CTS ownership of all IT issues
  • Hardware issue management and resolution
  • Software installation issue management and resolution
  • Software licensing management
  • Internet connectivity issue management and resolution
  • Asset tracking – system details, labeling and location
  • Expert Advice & Consulting
  • Strategic Planning & Best Practice Recommendations
  • Life cycle management - Roadmap for upgrades & Asset Retirement

Please click here for a free onsite consultation and a description of all features included in the Complete IT Management plan.