Complete IT Management includes regularly scheduled monthly visits
with a number of onsite support hours included, unlimited phone
and remote support, systems maintenance, asset inventory, strategic
planning, asset lifecycle management and so much more in one all
inclusive cost model. This will help you anticipate and budget your
IT costs over time.
Features of Complete IT Management
- Scheduled Monthly onsite visits
- Unlimited phone & remote support during business hours
- Monthly Maintenance plan included for all managed systems
- Discounted Service Rate for additional onsite hours
- CTS ownership of all IT issues
- Hardware issue management and resolution
- Software installation issue management and resolution
- Software licensing management
- Internet connectivity issue management and resolution
- Asset tracking – system details, labeling and location
- Expert Advice & Consulting
- Strategic Planning & Best Practice Recommendations
- Life cycle management - Roadmap for upgrades & Asset Retirement
Please click here for a free onsite
consultation and a description of all features included in the Complete
IT Management plan. |